Who is this course for?
Serving Civil Enforcement Officers who want their knowledge refreshed and any on-street issues worked through with an experienced trainer. Content can be discussed in advance so the day focuses on the areas most relevant to your team.
What the course covers
One-day workshop
An update on recent changes relating to the role; issuing a quality ticket and evidence gathering requirements; a refresher on contraventions and exemptions; a short session on dealing with the public and conflict management.
How it is delivered
Online in a live, virtual setting, or in a classroom at a suitable venue provided by you.
Assessment and certification
All delegates who attend receive an attendance e-certificate.
What delegates take away
Officers finish with updated knowledge of the requirements of their role, improving the quality of their performance and the service they offer the public.
Frequently asked questions
- Who is the refresher for?
- Serving Civil Enforcement Officers, whether they trained with us originally or elsewhere.
- Can the content be tailored?
- Yes. We are happy to discuss the content in advance so the day covers the specific areas or issues your team is facing.
- How long is it?
- One day, online or in a classroom at your venue.
- Is there an exam?
- No. This is a refresher workshop; all attendees receive an attendance e-certificate.
For dates, group bookings or bespoke options, send us an enquiry, email parkingenquiries@aparking.co.uk or call 020 7242 2567.