Testimonials

 

Parking Services Officer, City of Lincoln Council

“By conducting mystery shopping we gained an insight into the performance of our front-line parking staff and were able to review the processes put in place and to evaluate whether any changes were necessary”

Principal Engineer, Barnsley Metropolitan Borough Council

“Alpha has delivered an all round excellent service and the staff are exceptionally knowledgeable about every aspect of parking. With constant support and their friendly manner it makes it all the more enjoyable to work with them”

Parking Operations Manager, East Sussex County Council

“Would you please express my thanks and those of the Council to your team who worked tirelessly throughout the week in providing a helpful and friendly service to the public. Alpha Parking and the Council team members blended well together and although very tiring and at times stressful, it was an enjoyable experience”

Parking and Enforcement Manager, Doncaster M.B.C

“I feel that you would be hard pressed to find their quality, professionalism and knowledge elsewhere within the parking industry”

Travel Operations Manager, First and Last Impressions, BAA Heathrow

“Alpha Parking’s TRO Bureau Service is efficient, reliable and cost effective. By drafting and advertising all orders they removed the stress from organising road closures at Heathrow”

Parking Manager, Warwickshire County Council

“Alpha staff are extremely knowledgeable about ParkMap and have provided us with constant support and advice on how to run our system effectively. Their training is of the highest standard and I would recommend it to all staff who use the system”

Senior Engineer, Traffic Management, Sefton MBC

“The staff of Alpha Parking are most knowledgeable about parking legislation. There does not appear to be any gaps in their knowledge; add this to their friendly and approachable manner, I would not hesitate to use their services again.”

Parking Manager, Gloucestershire County Council

“The knowledge and professionalism of Alpha staff is of a very high standard. Their courses consistently deliver and they are always available to offer advice and support in this complex area”