Who is this course for?
Parking staff moving from team member to first-line management, staff who have recently started supervising a parking team, and those aspiring to step up. Suitable for public and private parking operations.
What the course covers
One module over four consecutive days
The challenges of parking and traffic enforcement; practical leadership skills; decision-making confidence built on industry-specific knowledge; problem-solving techniques for real-world parking scenarios, covering all areas of the parking industry including enforcement and notice processing.
How it is delivered
Online in a live, virtual setting, or in a classroom at a suitable venue provided by you, delivered by a trainer with over 20 years of industry experience.
Assessment and certification
On the final day, delegates sit a City & Guilds Assured multiple-choice examination. Everyone who passes receives a City & Guilds Assured e-certificate plus a shareable digital credential. Paper certificates are available on request.
What delegates take away
Delegates develop leadership capability alongside stronger decision-making and problem-solving, grounded in the realities of parking and traffic enforcement.
Frequently asked questions
- Who is this course for?
- Parking staff stepping into or aspiring to team leader and supervisor roles, in both public and private operations.
- How long is the course?
- Four consecutive days, with a City & Guilds Assured multiple-choice examination on the final day.
- Can it be delivered online?
- Yes, online or in a classroom at your venue.
- Do delegates need management experience?
- No. The course is designed for new and aspiring team leaders as well as recently promoted supervisors.
For dates, group bookings or bespoke options, send us an enquiry, email parkingenquiries@aparking.co.uk or call 020 7242 2567.