A parking stress survey providing the evidence Twinkle Star Children’s Home needed to support its planning application. The brief The client needed robust, council-ready evidence of local parking capacity and demand to support a planning application. What we did We carried out a detailed parking stress survey of the surrounding streets, measuring capacity and demand […]
Customer care mystery shopping across Perth & Kinross Council’s parking operation, testing the service the public actually receives on street and on the phone. The brief The council wanted an independent view of the service the public receives from its on-street Parking Attendants and its Notice Processing telephone operation. What we did We carried out […]
A car park review of the Barclays multi-storey car park, assessing how the facility works for its users and how it could work better. The brief Multi-storey car parks bring their own challenges: circulation, signage, safety and making the most of every level and every space. What we did Our car park reviews assess the […]
It is with deep sadness and heavy hearts that we announce the death of our Director, Penny Winder, who passed away on Monday 10th June 2024. Penny founded Alpha Parking in 2004 and proudly managed the company for 18 years but stepped back from the day-to-day running’s 24 months ago. She recently suffered from a […]
A borough-wide study of all 28 council-owned car parks across Barnsley town and outer areas, giving the council a clear evidence base for its parking decisions. The brief Barnsley Council wanted a clear understanding of current parking conditions and future demand across its whole car park estate. What we did We reviewed all 28 council-owned […]
A traffic flow and car park usage review at Langston Road Retail Park, giving Epping Forest District Council a plan to increase capacity and improve the visitor experience. The brief The retail park needed a clear picture of how traffic moved through the site and how its car park was actually being used, and a […]
All candidates who attend and pass any of our City and Guilds exam based parking training courses will receive a digital credential from January 2024. A digital credential is a badge that shows successful completion of the course and allows learners to share their achievements in real time. Digital credentials provide verifiable proof of a […]