All parking teams can benefit from this new training approach.
We know how important it is to keep your team motivated and build their skills and knowledge during this uncertain time which is why we have launched our live tutored online training courses. A present we are aiming to launch these courses weekly with a maximum of six delegates on each course to ensure the training runs productively and smoothly. During these online sessions delegates are able to watch, listen and interact with the trainer and the rest of the group. As with our classroom sessions, the delegates will be given online “handouts” and can take part in group exercises, if they have any questions then they can communicate with the trainer during the Q&A sessions.
What courses are we providing online?
We are currently aiming to provide all of our courses online, if there is a course you are interested in but it is not listed below please get in contact so we can help further.
City & Guilds courses include:
- 3 day City & Guilds Civil Enforcement Officer (England and Wales)
- 3 day City & Guilds Parking Attendant (Scotland)
- 3 day City & Guilds Notice Processing
- 3 day City & Guilds Parking Supervisor & Team Leader
- 2 day City & Guilds CCTV Enforcement
- 1 day City & Guilds Conflict Management
The one day workshops and refreshers that we are providing are:
- CEO refresher
- Notice Processing refresher
- Conflict Management refresher
- Traffic Orders for the Parking Department
What are the equipment requirements?
It is key that all candidates have the correct equipment for the training to be able to run smoothly, this includes;
- A PC or laptop with a webcam, microphone and speakers (most modern laptops have this built in)
- A strong internet connection
- A quiet room to with no distractions
- An accessible email account and mobile number
- A notepad and pen
If you would like further information or to book a space onto one of our courses please contact us on 020 7242 2567 or email firstname.lastname@example.org
CEO, Thanet Council
“Tara was great, she was very knowledgeable and passionate about the subject and happy to stay on later to answer any queries or recap any bits we were unsure about. Overall very informative, I have no prior experience so it was very helpful to me”.
Parking Administrator, Woking Borough Council
“Trainer made a good connection with everybody and made me feel very comfortable and at ease. The course content was explained in a very simple way with lots of examples and took time in answering anything that one was not sure of. The sound and visual quality was fine and could hear trainer clearly throughout. Excellent service.”
Ticket and Permit Processing Officer, Brentwood Borough Council
“Tara was a friendly tutor who was able to answer any questions that were given to her. She gave us an insight into different aspects of parking that we might not have considered before. The adaptability of video training as a pose to waiting until we are out of lockdown enabled us to begin the training earlier than we thought.”
Senior CEO, Cornwall Council
“The handouts were extremely useful, the guides were fantastic and the course content was relevant and gave me a greater understanding of the whole process. There was a great mix of learning, thought provoking discussions, interactivity and the tutor Tara led the course so confidently and made it pleasure to be a part of. Tara made everything understandable.”
CEO, Isle of Wight Council
“Luke was professional at all times and clearly had extensive knowledge in this field. His teaching skills were second to none and he was able to answer any questions with a clear and easy to understand answer. Prior to the training, I received an email which contained clear and easy instructions to join onto the online course."
Parking Services Officer, Ceredigion County Council
“I thought that the training was very comprehensive and I left the course feeling like I knew a lot more than I did before the course began, despite already having been doing the job for several months. This is undoubtedly a testament to the abilities of the trainer, who I found to be excellent, friendly and engaging."
Notice Processing Officer, Saba Group
“Overall the training was good, the handouts were the best thing and will make it easier for me if I decide to progress higher in the future."
CEO, Brentwood Borough Council
“I have learnt more in the 3 days on the course than I have in the last 5 years working in parking. Tara is amazing and has excellent knowledge, her explanations are very clear. The tools that she has given me to move forward will not just benefit me but will benefit the industry that I work in.”
Processing Officer, London Borough of Sutton
“Tara was very good trainer; very clear and precise with her knowledge. She was very understanding of the current circumstances too."