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Alpha Parking to train Leicestershire CEOs
12 May 2009
Following a recent review of training providers Leicestershire Parking Managers has awarded its CEO training contract to Alpha Parking Ltd who will carry out this training across the County.
Leicestershire is a good example of how joint working can provide consistency in achieving the guidelines set out in the Traffic Management Act 2004 (TMA). The County Council together with the Borough and District Councils, has operated Civil Parking Enforcement since July 2007, initially under the ’91 Act and under TMA since 31 March 2008. As well as providing an enforcement service that operates on shared principles and standards, a central notice processing facility has also been created to ensure a fair, consistent and joined up parking service across Leicestershire as a whole.
City & Guilds training is sponsored by the British Parking Association and is specifically recommended by the Department for Transport as the minimum standard in the Traffic Management Act 2004 (TMA) operational guidance to local authorities. The course is taught in two units, CEO role and responsibilities and Conflict Management, and covers contraventions, exemptions, evidence gathering, notice processing, and how to deal with the public.
“Whether issued in an off-street car park or on-street, the County Council is responsible for administering payments and appeals through a single notice processing service” says Street Scene Manager, Lindsay Weaver. “It is therefore important to us to have all our CEOs trained to the same standard in City & Guilds CEO and Conflict Management to create the consistency essential in providing a quality service”.
“It makes perfect sense to train a whole county’s front line parking staff” says Alpha Parking Director Penny Winder. “Training is an important area of our work and helping to provide a consistent service throughout Leicestershire goes a long way to improving standards throughout the parking sector.”
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